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Computer Telephony combines the two most powerful sources of information in your business, voice and data, so that the total solution is greater than the sum of its parts. Computer telephone also enhances customer service, strengthens your company image, and improves employee morale. Comdial's CTI solutions enhance call handling by enabling:
- Computer-to-telephone communications
- Fax-to-fax communications
- Telephone-to-telephone communications
Benefits of CTI Applications
- Increase worker productivity by automating repetitive tasks
- Respond to customer inquiries quickly and accurately
- Improve customer service and customer satisfaction
- Gain a competitive edge by projecting a more professional image
- Provide timely information on products and services
- Communication with prospective customers
And, most importantly, computer telephony can help your business
- Generate and protect revenue
Comdial presents Impact Client Solutions, an Impact family of products, which provides computer-telephone solutions for virtually every desktop. These products include:
Impact Attendant
Impact Group
Impact Call
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